Privacy policy

Privacy Policy

This Privacy Policy outlines how citijifi ("we", "us", "our") collects, uses, discloses, and protects the personal information of users ("you", "your") when you access and use our website (the "Website") and our "citijifi" application for mobile and handheld devices (the "App") collectively referred to as the "Platform".

1. Information We Collect

a. Personal Information: When you create an account on our Platform, we may collect personally identifiable information such as your name, phone number, email address, and demographic information like your zip code.

b. Payment Information: If you choose to make payments through our Platform, we may collect your credit/debit card details or other payment information necessary to process transactions securely.

c. Usage Information: We may collect information about how you interact with our Platform, including IP addresses, browser type, access times, and referring websites.

2. How We Use Your Information

a. To Provide Services: We use your personal information to operate and provide you with services through our Platform, including processing orders, facilitating deliveries, and providing customer support.

b. To Improve Services: Your information helps us understand and improve our services, customize your user experience, and enhance the functionality and security of our Platform.

c. Communication: We may use your contact information to communicate with you about your account, orders, updates, promotional offers, and newsletters. You can opt-out of promotional communications at any time.

3. Sharing of Information

a. With Service Providers: We may share your information with third-party service providers who assist us in delivering services, processing payments, or performing other functions necessary to operate our business.

b. Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

a. Account Information: You can review, update, or delete your account information at any time by logging into your account settings or contacting us directly.

b. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on our Platform. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at [insert contact information].